Diseños Asociados, C.A. DACA (A)
Fecha de Publicación: 2012
Publicado Por: The case centre
Autores:Ernesto Blanco
Número del producto: E412-034-1
Resumen
Este caso muestra las dificultades que enfrenta una firma de ingeniería de consulta al emprender proyectos cuya magnitud rebasa su capacidad de respuesta, en cuanto a la disponibilidad de personal calificado para ejecutarlos. Como consecuencia del retrabajo que esto implicó, la empresa incurre en costos no previstos que la colocan en una difícil encrucijada. El caso A trata el dilema ético de Abrahán Lewin, presidente de la empresa, al tener que decidir acerca de utilizar el dinero propiedad de los empleados de la empresa para cubrir por un tiempo los gastos operativos de la empresa.
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Abstract
Diseños Asociados, CA (DACA) is an engineering company which faces trouble when trying to undertake industrial construction projects without the appropriate human resources to execute them. This weakness led the company to produce low quality engineering documents and therefore, rework additional costs, construction delays and conflicts with the projects' owners. The man-hours incurred in rework resulted in a financial crisis that compelled the company's President to take a decision about using the company's employees pension savings (according to the Venezuelan Labor Law) to extend the company's life. The case is divided into two parts: A and B. Part A treats the President's ethical dilemma, in decision making - to use or not the employees' retirement savings - to save the company. Part B deals with the organisational climate following the decision, and its behavioural consequences. This case has been prepared for graduate students in business administration, in courses on organisational behaviour, specifically on topics related with organizational justice and climate, as well as in courses on ethics.
Palabras Clave: Comportamiento organizacional; Ética comercial; Administración de empresas; Proyectos de ingeniería; Venezuela
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